Terms of Service for Zam Visa (ZV)

Acceptance of Terms

By visiting and/or using this website owned and operated by Zam Visa (“ZV”), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, including the Disclaimers, Privacy Policy, and Refund Policy. These terms form a legally binding agreement between you and ZV. If you do not agree to these terms, you must immediately discontinue using this website and services.

Binding Arbitration Agreement

You agree that, by using this website and its services, any disputes, claims, or controversies arising from or related to your use of ZV’s services, including this agreement, will be resolved through binding individual arbitration, rather than through a court proceeding. This arbitration process will occur in the state of Utah, USA. Arbitration must be conducted under the rules of the American Arbitration Association. You waive your right to a jury trial, class actions, and any other form of group arbitration.

Electronic Communication Consent

By using ZV’s services, you consent to receive electronic communications from us. This includes notifications, updates, documents, and other communications related to your application or case. You may receive notices about your application through email, and ZV may assign a unique email address to your account for this purpose. If you do not wish to continue receiving such notices, you can notify ZV at info@zamvisa.com to discontinue the use of this email.

Accuracy of Information

You acknowledge and agree that the information you provide to ZV is accurate, truthful, and complete to the best of your knowledge. ZV’s review of your intake forms and information is limited to ensuring completeness, proper spelling, and consistency in names, addresses, and similar details. You are solely responsible for the accuracy and content of the final application(s), which you will review and approve before signing.

Third-Party Consent

You represent and warrant that you have obtained any necessary consent from third parties (e.g., family members, employers, etc.) before providing their information to ZV. This includes any legal requirements for disclosing such information.

Electronic Records and Signatures

By engaging with ZV for services, you consent to the use of electronic signatures and records, which may be affixed to documents submitted on your behalf. You can withdraw this consent at any time, provided that the relevant application has not been filed. To withdraw your consent, please contact ZV at info@zamvisa.com.

Non-English-Speaking Clients

Certain materials on this website, including questionnaires, documents, instructions, and filings, are provided only in English. Translations of these Terms and related policies are for convenience only. In case of any discrepancy or conflict between the English version and a translated version, the English version shall prevail and control.

Consent to Receive Calls and Text Messages

By using this service, you consent to receive telemarketing calls and text messages from GoVisa Lawyer (a brand of Zam Visa, “ZV”). These communications may be made using an automated dialing system or prerecorded voice messages, and may relate to marketing or customer service. You understand that providing consent is not a condition of purchasing goods or services from ZV.

Use of Artificial Intelligence (AI)

ZV may utilize artificial intelligence technologies, including but not limited to natural language processing, machine learning, and predictive analytics, to assist in legal research, document preparation, and other services. By engaging ZV, you consent to the use of AI to enhance the efficiency and effectiveness of legal services, while understanding that AI is a tool, not a replacement for professional legal judgment. ZV takes reasonable steps to protect the confidentiality and security of your data, but no system is entirely risk-free. You have the right to discuss any concerns regarding the use of AI with your attorney or a ZV team member.

Minor Applicant Data Protection

When providing personal information on behalf of a minor (under the age of 18), you, as the parent or legal guardian, grant ZV permission to process and submit such information for the purpose of completing applications for government documents. By submitting this information, you confirm that the details provided are accurate, and you consent to the use, disclosure, and submission of such information as required by the government authorities. You may withdraw consent at any time by emailing ZV at info@zamvisa.com. However, withdrawal of consent may affect the processing of the application.

Limitation of Liability and Indemnification

Except as prohibited by law, ZV will not be liable for any indirect, punitive, special, incidental, or consequential damages arising from your use of this website or our services, including, but not limited to, attorney’s fees, costs, and expenses of litigation or arbitration. In no event shall ZV’s liability exceed the total amount you paid for the services. Some jurisdictions do not allow the exclusion or limitation of certain types of damages, so the above limitations may not apply to you.

Third-Party Services

If you engage with third-party services, such as payment processors or external document submission platforms, you acknowledge and agree that ZV is not responsible for these services. Any third-party services are governed by their own terms of service and privacy policies. ZV disclaims any liability for the actions, omissions, or privacy practices of these third-party services.

Refund Policy

ZV has a clearly outlined Refund Policy, which is incorporated into these Terms of Service. Refunds may be requested according to the criteria set forth in that policy. For more information, please review the Refund Policy here: Refund Policy.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Utah, USA. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

Dispute Resolution and Venue

Any disputes, claims, or controversies arising out of or relating to these Terms of Service will be resolved through confidential arbitration conducted under the rules of the American Arbitration Association in Utah, USA. You waive your right to class actions or other representative actions. If any provision of this agreement is found to be unenforceable, the remaining provisions shall remain in full force and effect.

Suspension and Termination

ZV reserves the right to monitor, suspend, terminate, or refuse to post any content at its sole discretion, including, but not limited to, user content that violates these Terms. ZV is not obligated to review or remove any content unless notified of its violation.

Force Majeure

ZV will not be held responsible for any failure or delay in performance due to circumstances beyond its control, including natural disasters, acts of government, war, terrorism, labor strikes, or other events outside of ZV’s reasonable control.

Right to Refuse Service

ZV reserves the right, at its sole discretion, to refuse service to any individual at any time, for any reason, and without prior notice. ZV is not obligated to provide services to any user who violates any of these Terms.

Timing of Claims

Any legal claim or cause of action you may have with respect to ZV’s services must be filed within one (1) year after the claim arises. Failure to file a claim within this period will result in a waiver of your rights to such a claim.

By using this website and the services provided by Zam Visa (ZV), you acknowledge that you have read, understood, and agree to these Terms of Service. If you do not agree to these terms, you must immediately discontinue use of the site and its services.
PRIVACY POLICY.